IT Infrastructure Engineer

GCHQ is offering you an exciting opportunity to join our IT Services Team as an IT Infrastructure Engineer.


As one of Britain’s intelligence agencies, we unlock the complex world of communications to keep our nation safe. We work closely with MI5 and MI6, our partners in the intelligence community, to safeguard Britain’s people, interests and businesses from various threats. Think cyber-attacks, espionage, terrorism, and organised crime. It’s challenging, varied and meaningful work that you simply won’t find anywhere else.


Because our business is always evolving, we tackle ever more demanding customer requirements. As a high calibre engineer, you’ll understand customer needs and work closely with your team to deliver creative solutions.

You’ll design, implement, support and maintain a complex and technologically advanced IT Infrastructure, as well as working collaboratively with well-known vendors such as CISCO, and JUNIPER.

Our infrastructure roles include:

Data Transfer; High End computing; Information Assurance; Networking; Data Centre Management; Big Data Analytics; IT Event Monitoring; Database Management; IT Security End Point protection; Identity and Access Management and Cyber Access Support.

While these roles are challenging, our flexible working policy ensures a healthy work-life balance. Wherever possible, we look to accommodate reduced hours or job share options balanced against business needs.


We’re looking for motivated individuals from all backgrounds, with excellent technical skills and a constant desire to stay on top of technology. You have, or will soon have, successfully completed a degree in a relevant subject OR have experience in one or more of the following areas:

Networking, Desktop Infrastructure, Data Centre Management, Systems Administration, Storage and processing infrastructure, IP Telephony, IT Event monitoring, Corporate antivirus/malware, Second line support, Software Development, IT Security concepts and implementation, Cloud Technologies such as Lambda, Kinesis, Windows/Linux operating systems, Programming languages, Open source software, Database skills, IT Security concepts and implementation, System design/delivery/Integration/Operation, Lifecycle Management, ITIL related activities including Asset Management, Information Assurance, Web Design, Computer Network Exploitation.

Any experience in the following is advantageous:

Cisco ISR, ASR, Nexus, BGP, MPLS, DMVPN, Java, Python, Database, Monitoring/logging tools (nGenius/Splunk), ITIL.

Other accreditations will also prove valuable in these roles such as ICND (Interconnecting Cisco Network Devices), CCNP (Cisco Certified Network Professional) and CCNA (Cisco Certified Network Associate).

After successfully completing the necessary training there may be a requirement to be included as part of the 24 hour on-call pager roster.


At GCHQ we’re proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes. As an organisation that values and nurtures talent, we are committed to helping you fulfil your potential. But you are not expected to come to us with a wealth of knowledge or skills on day one. Through comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we will enable you to grow into your role and perform to the best of your abilities. 


Starting salary of £26,091 - £29,694, with the potential to earn skills and retention payments where applicable.


Mostly Cheltenham but there may also be opportunities at other sites. 


To be eligible to apply for this position you must meet our nationality, residency and security requirements.  Full details of these requirements can be found here.

Be prepared to dedicate 60-90 minutes towards completing your application. We are conscious this might be more time than you expected, so our system will allow you to save your application at any time and come back to it later. But remember to submit your full application before the closing date. 

If you meet the Minimum Eligibility and Application Sift criteria, the next steps of this selection process will be: 

- Face to Face Interview*

- Drug test 

*Interviews will be held in Gloucester                                                        

If you successfully complete the above stages, you will receive a job offer, conditional to you completing our developed vetting (DV) process which enables you to obtain the level of security clearance required to undertake this role.